Allow prep centers to save their facility/pickup requirements (pickup hours, liftgate service, maximum truck length, and similar dispatcher instructions) in account settings so they are automatically applied to every LTL shipment. Today these have to be emailed to the dispatcher on each shipment, where they are sometimes entered incorrectly or missed, forcing a callback and reschedule that can delay pickups by several days. Requested by Logistics Prep Center.

Keith Brink 4 days ago

Let merchants customize the reports shown on their dashboard rather than being limited to the fixed default widgets. For example, choosing the time window for the 'units shipped' widget (7 days, 30 days, etc.) and tracking progress toward a custom monthly target or minimum. The concrete request that prompted this: a client wants a 30-day units-shipped view to monitor their progress toward a 250-unit monthly minimum, alongside the existing 'units shipped in the last 7 days' widget. Requested via 1 Stop Prep on behalf of one of their clients.

Keith Brink 6 days ago

Hello PrepBusiness Support, We are planning to implement a semi-automated receiving workflow for Online Arbitrage packages in our prep center. We tested the “Tracking – Updated” webhook. It appears to trigger when the carrier updates the delivery status, for example when a shipment is marked as delivered. However, it does not appear to trigger when a client adds or edits a tracking number in PrepBusiness. We would like to request a separate webhook event that is triggered whenever: a tracking number is added to an inbound shipment; an existing tracking number is modified; a tracking number is removed. Ideally, the webhook payload should include: tracking number; merchant/client ID and name; inbound shipment ID; inbound shipment status; date and time of the change; event type: tracking added, updated or removed. We need this functionality to synchronize announced tracking numbers with our receiving application. When a package arrives, our employee will scan it and the application will verify whether the tracking number was previously registered by the client. If such a webhook is not currently available, could you please confirm whether: You can add it as a new feature; You offer an API endpoint for searching inbound shipments by tracking number; The “Inbound Shipment – Created” webhook contains the tracking number and merchant information; There is another existing method for detecting when a client adds or modifies a tracking number. This functionality would significantly improve our receiving process and reduce the manual handling of unannounced packages. Thank you.

Prep Center Fba 8 days ago

Right now notification settings apply to all clients at once. We have clients who want the Inbound Shipment Receiving Report email and clients who explicitly don't, so a global toggle can't serve both. Please add the ability to enable/disable notifications per client, or better yet, let clients manage their own notification preferences in their portal settings. Much thanks!

Jason Taylor 13 days ago

Expose and document public API endpoints for the Fix Issues workflow so warehouses can automate it from their own systems. Requested capabilities: upload photos to a Fix Issue, set the issue reason/category, add comments/notes, and create or update a Fix Issue programmatically. Note: hold until the planned restructuring of how unsellable items appear in Fix Issues lands, then expose endpoints matching the new structure. Requested by Douglas Couto (prepcentertaxfree.com).

Keith Brink 20 days ago

Allow setting an account-wide default Billing Cycle Day (and cycle) automatically applied to all newly created merchants, so admins don't set the billing day per-merchant. Requested by GK Prep LTD, who want every new client to default to Monthly / day 28.

Keith Brink 24 days ago

having the option when packing a shippment to be able to add the box group and then scan each products fnsku as we place them in the box to automaticly add that unit to the box group would be great. This would avoid the potential of misspicks and speed up the packing process

Adam Stanton-Lee about 1 month ago

Hi, I would like to suggest a feature that would allow users to print an order identification label with a single click. The label could include key information such as the supplier/retailer name, order number, and any other relevant order details selected by the user. This would be especially useful for prep centers that process orders in multiple stages. The label could be attached directly to a customer's tote, bin, or container, making it easy to identify and track orders throughout the entire workflow. Many prep centers handle large volumes of incoming packages every day. In many cases, staff members need to manually write order information on containers to keep everything organized. This process is time-consuming, inefficient, and increases the risk of errors. A dedicated label-printing feature would streamline operations and improve accuracy. Additionally, it would be highly beneficial if the label could automatically generate a barcode linked to the order. By scanning the barcode, users could be taken directly to the corresponding order within PrepBusiness, eliminating the need to manually search for it and significantly speeding up processing. To maximize flexibility, users should also be able to choose any installed printer, including standard desktop printers and thermal label printers. Benefits: Faster order identification and organization Reduced manual work and data entry Fewer operational errors Instant access to orders through barcode scanning Improved workflow efficiency Better scalability for high-volume operations Flexibility to use any installed printer This feature would benefit prep centers of all sizes and workflows, while being particularly valuable for operations handling large numbers of incoming orders and packages. Best regards, Constantin

Prep Center Fba about 1 month ago

5

When selecting locations on an outbound shipment, locations already allocated to another open (not yet shipped) outbound shipment still appear as available in the picker. They only disappear once the earlier shipment is shipped. With multiple open shipments this is confusing and risks double-allocating the same location's stock. Request: flag or hide locations whose stock is already committed to another open outbound shipment.

Keith Brink about 1 month ago

On the inventory page, there should be a column for unsellable quantity or least an option to enable that column. For items in an Inbound Shipment that are marked as unsellable, they show in the Fix Issues page. From here if we convert to sellable, they show up in the inventory page as available units, but in the inbound shipment, the units just disappears. It should show up as received units in the inbound shipment page since it is sellable.

Mike about 2 months ago

My client is complaining about a delay in the shipping plan information for their Amazon store.

Warehouse Blesslog about 2 months ago

1

Add an optional Scan and Pack validation setting for shipments with mixed barcode workflows. When enabled, the scanner should accept valid FNSKU labels, accept manufacturer barcodes only when the SKU is configured as commingled, and show an error such as "Item requires an FNSKU label" when a unit still requires FNSKU labeling. This would reduce packing errors on high-SKU shipments where items may have FNSKU labels, manufacturer barcodes, and custom identifiers.

Keith Brink 2 months ago

Allow admins to remove channels from a merchant account when duplicate or incorrect channels were created during setup. This would help keep merchant accounts clean when users accidentally configure more than one channel for the same store or marketplace.

Keith Brink 2 months ago

Add a print-all or retry-all action in the Station & Print Manager print queue so users can resend all waiting or stuck print jobs at once instead of retrying each job individually.

Keith Brink 2 months ago

Allow more of the shipment title to be visible on the inbound shipment page. A customer noted there is unused space and they would like to see more of longer titles without necessarily showing the full title.

Keith Brink 2 months ago

Add a WooCommerce integration so prep centers can import and manage WooCommerce orders in PrepBusiness.

Keith Brink 2 months ago

Allow warehouse customers to connect their Shopify store to PrepBusiness for syncing orders and inventory.

Keith Brink 3 months ago

API endpoint or automated report showing the current status of all restricted/suspended listings across clients. Would enable tracking restriction status automatically, knowing immediately when articles are cleared, and reducing manual checking across thousands of listings.

Keith Brink 3 months ago

Option to filter inbound shipments with status “received” by discrepancies, giving customers a clearer overview.

PrepBlitz 4 months ago

Warehouse operators want to promote partnerships via client sidebar links but need two enhancements: (1) ability to add images/logos alongside or instead of text links, and (2) improved placement (e.g., bottom-left of sidebar) so clients can see and differentiate the links more clearly.

Keith Brink 4 months ago